Code of Ethics
Our Commitment
At Arcadia Cigars, integrity is the foundation of our business. Our Code of Ethics establishes the principles that guide our decisions, our relationships and our conduct with customers, suppliers, business partners and colleagues.
We are committed to operating responsibly, fairly and transparently while maintaining the highest standards of professionalism throughout our business.
Our Core Principles
Integrity
We act honestly, ethically and responsibly in every aspect of our business.
Respect
We treat customers, suppliers, colleagues and business partners with dignity, fairness and professionalism.
Accountability
We take responsibility for our actions, decisions and commitments.
Transparency
We communicate openly and conduct our business with honesty and clarity.
Compliance
We comply with all applicable laws, regulations and industry requirements in every jurisdiction in which we operate.
Business Conduct
Arcadia Cigars expects everyone representing the company to:
* Act honestly and ethically at all times.
* Avoid conflicts of interest.
* Protect confidential information.
* Respect intellectual property rights.
* Maintain accurate business records.
* Promote fair competition.
* Treat customers with professionalism and respect.
* Build trusted relationships with suppliers and business partners.
Anti-Corruption
We do not tolerate bribery, corruption, fraud or any improper business practices. Business decisions must always be based on merit, integrity and fairness.
Human Rights
We respect internationally recognised human rights and expect our suppliers and business partners to uphold the same standards.
Responsible Retailing
We are committed to responsible retail practices, regulatory compliance and promoting authentic premium cigar products.
Reporting Concerns
Employees, suppliers and business partners are encouraged to report concerns regarding unethical or unlawful conduct. Reports will be treated fairly, respectfully and, where appropriate, confidentially.
Continuous Improvement
This Code of Ethics is reviewed periodically to ensure it remains relevant, effective and aligned with our business values and applicable legal requirements.
Document Owner
Arcadia Cigars Limited
Approved by
Board of Directors
Version
1.0
Effective Date
June 2026
Review Cycle
Annual